This add-on is for the Multi-Vendor version of CS-Cart. By using the module the superadmin can chat with all vedors who sell goods through the CS-Cart online store. When a vendor logs on to his admin panel, he / she will see a menu at the bottom of the page where you can start a conversation with super admin. In this way the admin can help or assist the dealer if he / she has questions about the creation of products, processing orders or the like.
In addition to chat with the dealers who are logged into the admin, Zopim can provide a variety of useful information about your dealers:
- Where each visitor is located geographically.
- Number of visits
- Time and duration of each visit
- Pages visited
- Overview of all previous conversations you've had with your dealers
Zopim is available in many different languages, and the add-on works on both incoming chat requests where the vendor will contact admin and outbound chat requests where Admin contact vendor.